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About the Role
An IT support technician is a person who repairs and maintains computers, servers and other technology devices.
A technician's responsibilities may also include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks.
Education Options
NZ Diploma in IT Technical Support (Level 5) (More info at NZQA)
Relevant Professional Certification
Certified Technologist (CTech) (More info at IT Professionals NZ)
Recognised Industry Certifications
CompTIA A+
CompTIA Network+
Microsoft Certified Professional (MCP)
Microsoft Certified Solutions Associate (MCSA)
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